Wouldn't it be nice if someone just
took care of everything for you? Preventative maintenance is an important
step in PC, Server, and Network Administration.
Having computers without ever doing preventative upkeep is like driving
your car every day without ever doing an oil change. We understand that
you rely on us to keep your network, and business, running. That's
what Managed IT is all about.
We monitor the health of your network and
systems by providing regularly scheduled maintenance and tune-ups. Our
solution will detect issues before they become problems.
Our goal is to prevent computer problems from escalating into unexpected
downtime and data loss. In fact, our Managed IT Solution does not allow
us to profit from your technology troubles in any way.
NetOps Corporation provides leading edge technology solutions, project management and managed IT solutions. All of our services include our 5 point service guarantee.
- We'll respond within 60 minutes or less When you
call us with a computer problem, we guarantee that your phone call
with be answered immediately or returned within 60 minutes or less
by an experienced technician. If we fail to respond within that time
frame, the work is free.
- Lightning fast repairs You should not have to wait
all day for your computer to be repaired. With our service we can securely
access your network remotely so you don't have to wait for a technician
to show up. If we cannot fix it remotely we will dispatch a technician
onsite.
- No Geek-Speak You deserve to get answers to your
questions in plain English. Our technicians will not talk down to you
or make you feel uneducated because you don't understand their "geek
speak." We'll explain the issues and our resolution in normal layman's
terms to make sure you understand completely any problems we will address.
- No unpleasant or unexpected surprises You should expect that no damage will be done to your network or your data. Before
we start working on your computer or network, we will evaluate the problem
and alert you to any potential risks involved in completing the work
requested. If there are any risks, they will be explained to you fully,
and your authorization and agreement will be obtained before any work
commences.
- All projects completed on time and on budget When
you hire us to complete a project, we won't nickel and dime you with
"extra" charges.
Some technicians who are incompetent or unethical will do this because they haven't
properly planned or researched the project, OR they use it as a way to extract
more money from you. Either way, we don't feel that is correct or ethical. That's
why we guarantee all projects to be done ON TIME with no excuses.
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